Company Overview:
This is an opportunity to join a fast-growing healthcare technology organization that’s modernizing how patients access and engage with care. The company partners with pharmaceutical brands, agencies, and healthcare providers to deliver compliant, data-driven digital programs that connect patients with the therapies and support they need. By combining technology, analytics, and strategic collaboration, the team is redefining how healthcare communication and engagement are delivered across the industry.
About the Role:
The Director, Client Activation & Success will lead the performance, delivery, and success of digital advertising and engagement programs for healthcare and pharmaceutical clients. This role ensures programs are launched flawlessly, meet or exceed KPIs, and deliver measurable ROI. The ideal candidate brings a strong balance of client leadership, operational rigor, and analytical thinking — driving both execution excellence and strategic value. Working closely with cross-functional teams across Sales, Strategy, Operations, and Analytics, this leader will play a pivotal role in ensuring long-term client satisfaction and continued business growth.
Key Points:
- Campaign Leadership: Oversee activation and delivery of digital programs from launch to completion, ensuring accuracy, efficiency, and measurable success.
- Client Partnership: Serve as a trusted advisor to brand and agency partners, aligning campaign goals with broader business objectives.
- Performance Analysis: Review campaign data to uncover insights, identify optimization opportunities, and communicate results effectively.
- Cross-Functional Collaboration: Partner with internal teams to ensure timely launches, strong pacing, and consistent achievement of performance goals.
- Growth Enablement: Drive client renewals and expansion opportunities through clear demonstration of campaign impact and value.
- Strategic Influence: Represent the client perspective internally, contributing to process improvements and product innovation.