Acxiom- Richard Cloud - Client Partner

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Aligning Candidate with Opportunity

Position Name: Client Partner (Pharma Tech) – Commercial


Position Description: Act as the main post-sale contact for clients, using industry knowledge and product expertise to boost client satisfaction and product adoption. Identify and secure new revenue opportunities, ensuring high client renewal and retention rates.


Candidate Description: An exceptional healthcare executive with a proven track record in client engagement and business development, known for driving substantial revenue growth and maintaining top-tier customer satisfaction. This candidate combines strategic leadership with a deep understanding of healthcare technology and AI-driven solutions.


Career Highlights:

  • Achieved 112% of a yearly revenue target of $30 million at a leading healthcare firm while maintaining the highest customer satisfaction score.
  • Led a team of over 3,500 sales and engagement resources, driving revenue growth from $290 million to $343 million during Covid.
  • Spearheaded the development of AI-enabled healthcare solutions, earning industry recognition and securing strategic partnerships.
  • Recognized for leadership in hiring diverse teams and achieving outstanding performance across various departments.


Company Description:


This company excels in delivering top-tier consulting and marketing solutions powered by advanced data analytics and insights. Known for its innovative strategies, it consistently enhances marketing efforts and sets standards across multiple industry verticles.


Company Highlights:


  • Revenue Leadership: Achieved $617 million in revenue in 2023, underscoring its market leadership.
  • Industry Recognition: Honored with a Salesforce Partner Innovation Award for its outstanding contributions.
  • Strong Account Base: Currently partnered with Top Healthcare Payers
  • Able to deliver 136% above forecast and 58% below cost.

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