Current Title:  Director, Client Success - Pharma

Candidate Description:  Highly experienced client success leader with passion for improving the patient experience through digital innovation.  Expertise in cultivating relationships and strategic partnerships with key stakeholders across healthcare and life sciences industries.

Career Highlights:

• 2022 – 2023: Retained 100% of renewable business YoY.
• 2021 – 2022
• Led a team of 25+ integrated partners in development and execution of strategic marketing programs for the Agency’s largest clients.
• Oversaw $5M+ book of business including resource planning, contract development, budget management, and reconciliation.